Seriously that place is shit!! the manager works his ass off with his freaking phone! and can't understand english very well! can't serve customers properly!! totally bad! bad! if this is a review I would totally trash this place till no people will even walk in to try anything!!!! this is how I would write it!!
Friday, 17th of September
On 6:30 in the evening, as we were strolling at the ground floor of the Pavilion, a luxurious shopping centre. When we settled for desserts, we came across to this Hong Kong styled dessert cafe, where they were doing a promotion on the summer 6 degree menu, which is a selection of snow ice shaves with flavours and combination. As we ordered something less then interesting dessert and one of the snow ice dish called Chocolate Love. in fact it was appealing to us when we saw the photos at the menu. The service was normal at first soon we sat down and ordered. The service was fast when the dishes arrived. As we take our first taste of the Chocolate Love, it was all but a sweet name and it was horrendous the snow ice was as grainy as sand mixed with chocolate syrup and ice! the only thing ate-able is the garnishes. We called for the waiter, the first one that came to us did not understand english, so she called her colleague and so we were served by another person, who told us a horror story that other life existence could told them that sand never tasted so damn good! he called for the manager, who was sitting on his butt and playing with his mobile the whole time and he came here with an attitude like, you just took the fun away because I have to now PAUSE my game! I told him the situation and he said it is snow ice and not ice cream! I was like dude I ate real snow while trying to learn how to snow board. And I must say it melts in your mouth really smooth. That wasn't so I told him why don't you grab a spoon and try the Chocolate snow ice, he refused. I had to repeat myself a couple of times before he understood what I said. Really a big disappointment. 1 Utama branch was better as I remembered.
Ambience 3/5 Service 2/5 Food 0/5 Overall 5/15
Pictures Are Here
The Shit, after
The Place